We are independent & ad-supported. We may earn a commission for purchases made through our links.
Advertiser Disclosure
Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.
How We Make Money
We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently of our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

What does a Clinical Liaison do?

By A. Leverkuhn
Updated: Mar 03, 2024

A clinical liaison is an all-around asset to a medical facility or care provider, and handles many different tasks related to communications and general growth within a medical provider business. The duties of the liaison range from technical handling of new patient processes, to more general community outreach. A skilled liaison is a great addition to a hospital or other care provider.

This professional may have a significant role in evaluating patients, placing them within a health care context, and formally admitting or filling out file paperwork. The clinical liaison might engage in clinical assessments of patients. Record tracking may also be involved, and a liaison might help form future processes for dealing with patient data.

Another role that the liaison can be charged with is promoting the growth of a medical care business. The person might do a lot of networking out in the nearby community, going to public events and representing his or her employer. Other aspects of marketing, like telecommunications or market research, might also be part of what a liaison in a clinical environment does.

Other staff will often meet with the clinical liaison on a regular basis to give input into some of the processes that he or she assists with. The liaison might meet with the sales team, or even the team responsible for handling patient information on servers. The teams can discuss critical issues related to the work of the liaison and others, including how to handle regulatory requirements, how to secure data, or how to ramp up patient education initiatives.

Because of all of what a person in this position does, some stringent employment requirements may apply. Many medical businesses want the individual to have a nursing degree, along with a year of experience in a medical setting. The employer may also require computer skills, proof of financial knowledge, and experience dealing with private insurance companies or government health care entitlements. The nursing degree requirement often takes the place of any specific certification for a liaison job role in a clinical setting.

The job of clinical liaison is one of the broadest roles within a hospital or similar business. Those who are interested in this job title should understand that it often blends specific financial duties with clinical ones, many times requiring a multi-tasking approach and a broad base of knowledge. Understanding every aspect of a medical office, including government regulations, insurance handling, medical coding and much more can form the basis for a successful role as a clinical liaison.

Practical Adult Insights is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
Discussion Comments
By whiteplane — On Sep 14, 2011

My father passed away a few years ago and he had a long and painful stay in the hospital at the end of his life. I feel like I spent a thousand hours in that hospital at the end.

It was a very painful process obviously but it was made a lot easier because we were assigned a clinical liaison by the hospital. The doctors and nurses were great too but there was so much we were trying to figure out besides just my father's health. We needed info about medicare, hospice facilities and lots of other things that you don't think about until you are in a situation like this.

The liaison was an angel. He walked us through all the details, answered our many questions and did it all with an air of respect and sympathy that felt very genuine. If it hadn't been for his help I'm not sure how I would have gotten though it. I was upset and borderline irrational at a lot of times and the liaison helped me to do everything I possibly could for my father at the end of his life.

Practical Adult Insights, in your inbox

Our latest articles, guides, and more, delivered daily.

Practical Adult Insights, in your inbox

Our latest articles, guides, and more, delivered daily.