An administrative office manager handles a wide range of administrative responsibilities in the workplace, ranging from providing administrative support to managing office facilities to supervising entry-level administrative staff. Smaller offices that only employ one administrative professional will often designate that person as the office manager to reflect his or her role as a jack-of-all-trades, handling tasks that fall outside the job description of other staff members. Other job titles that are sometimes used include office administrator, administrative manager, administrative officer, and office coordinator.
The level of administrative support provided by these managers depends on the number of other administrative support professionals in the office. For example, if an office also employs executive assistants who provide administrative support to senior management, then the office manager will likely work with the office as a whole rather than working closely with any one individual. In an office without executive assistants, this person may be called upon to manage expense reports for one or more members of management, as well as arranging their meetings and travel accommodations. If the office also employs a receptionist or front-desk clerk, the office manager may supervise or delegate administrative tasks to these staff members, such as opening mail, answering phones, typing, printing, collating, and data entry.
When it comes to office facilities, administrative office managers are usually responsible for ordering and taking inventory of office supplies, furniture, and appliances; overseeing the operation of office equipment such as printers, fax machines, and phone systems; and coordinating office moves and renovations. If the office doesn’t already have an HR division, this person will typically oversee new employee orientation, including collecting the requisite paperwork from new staff; providing them with items they might need, such as keys to the office or an employee handbook; and introducing them to other staff members as well as the overall operations of the company. Office managers might also handle accounts receivable and payable, as well as perform cost-savings research to determine which products and services are best for the company.