Working as an item processor primarily involves processing checks and other documents. In most cases, these individuals work in banks and are responsible for accounting-related duties and keeping track of transactions. Generally speaking, a person must have at least an associate's degree in accounting or a related area to get into this field. Being successful in this position typically requires someone with computer skills, effective organizational habits and an eye for detail. Some common responsibilities of an item processor include processing checks, documenting canceled checks, investigating discrepancies, sending bank statements and performing various office duties.
In general, an item processor will spend a large majority of his time processing checks. This usually includes inspecting checks to make sure the correct information is filled out and signed. It may involve scanning each check and uploading the image to a computer for later viewing. Besides this, he might also be required to type in check data, such as the routing number. Consequently, an individual must have considerable computer knowledge and be able to spot discrepancies when they occur.
Another important duty of this job is documenting canceled checks. After a check is processed and the money is cleared, an item processor will often stamp the check and document it. For bank patrons with online accounts, a copy of each canceled check will usually be uploaded and viewable in a patron's online bank statement.
Whenever financial discrepancies occur, it's often the job of an item processor to investigate and resolve them. For example, if a bank patron's monthly bank statement is showing less money than it should, an individual might go over the statement to determine which information is incorrect. When he spots a discrepancy, he will then correct the patron's statement. This aspect of the job requires someone who is extremely detail-oriented.
Along with this, an item processor is usually in charge of sending out bank statements to patrons. Typically, this is done once a month and involves mailing a paper copy of a patron's current bank statement. For this practice, an item processor must place a postage stamp on each statement and make sure it's addressed correctly.
In addition, an individual in this position will be responsible for performing various office duties. For example, he may answer phone calls or emails and respond to inquiries. He might also send out faxes and distribute mail to appropriate personnel in a bank. Besides this, he may be required to fix office equipment when there are malfunctions.