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What does an Office Manager do?

By Tara Barnett
Updated Mar 03, 2024
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An office manager manages workflow, keeps records, and supervises employees while generally facilitating the work performed in an office. The precise duties performed may depend on a number of factors, including how many employees there are and the scale of the business. An office manager's job is usually very similar between fields because he or she is responsible only for other employees, not for the actual work done in the office. In most cases, this position is not the highest level of management in the company, and this employee may report to higher managers or owners. Small companies may have office managers, but these are sometimes merely advanced employees who perform the functions of an office manager in addition to their own duties without any special qualifications.

An office manager is usually a person with a degree in management or business. He or she is generally responsible for making sure that employees do work in the most efficient manner possible and that productivity is at the highest level possible. The office manager usually does this by assigning work effectively, touching base with employees frequently, and keeping records of productivity. This position is also often responsible for keeping track of budgets, files, and employee records.

Given that the manager only makes it easier for employees to accomplish their work, he or she does not necessarily need to understand the work that is being done in the office in order to manage it effectively. For example, a person with a management degree but no experience with computers could still manage an office that designs software. Even so, it is often helpful to have experience in the kind of office one works in, both because it gives lower-level employees confidence in one's competence and because it may help with managing workflow.

One of the major responsibilities often given to office managers is the hiring of new employees and the termination of old ones. The manager may also be responsible for making sure all employees are informed of company policies and that they sign all necessary legal documents related to employment. Making sure that the office is run in full compliance with laws regulating employees is one of the office manager's most important duties.

Smaller companies often have a need for management in the office without the resources to hire a person solely to serve as an office manager. In these cases, the owner may fill the function of a manager, or a high-level employee may work and supervise others. Not every office requires this kind of management, so there are offices that function without a manager's supervision. When applying for office manager jobs, the exact requirements of the position are usually listed within the job description. It is important to look at these exact requirements, because every office wants something slightly different from a manager depending on what has succeeded in the past.

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Discussion Comments
By Reminiscence — On Feb 19, 2014
In my experience, an office manager is the equivalent of a staff sergeant in the military. He or she has the authority to supervise employees and make purchasing decisions, but is not always viewed as management. An office manager often starts out as a regular office worker and eventually gets promoted to the position when it becomes vacant.
By Rundocuri — On Feb 18, 2014

Medical office manager positions are available all the time in my area Talentryto. The field of medicine is always growing, so it only makes sense that more people are needed to manage medical offices.

By Talentryto — On Feb 18, 2014

Office manager career opportunities are growing, especially in larger cities. Many companies, both large and small, rely on office managers to run many aspects of daily business. People with good communication and organizational skills may want to consider this exciting field for their future career goals.

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