What Skills are Needed for Information Technology Employment?

There are a wide range of skills that provide opportunities for information technology employment. The skill sets necessary to have a career in this industry is based on three types of positions: development, support and analysis. Combine these skills together to take advantage of an entire range of new positions that are in high demand.

All information technology careers require a similar set of basic skills. A solid understanding of mathematical concepts and a high degree of skill in data manipulation and multiple step logic is required. Communication skills and the ability to understand a wide range of perspectives is critical. Detail orientation and mental focus are necessary skills.

Development positions include programmers, system developers and computer configuration staff. A degree in math, computer science, or computer engineering is a basic requirement. Additional certification in specific programming languages and techniques are required to maintain information technology employment. New programming languages are continually being developed.

Support staffs in information technology are generally divided into two roles: user support and hardware support. User support includes assisting with computer software purchase, installation and training. Degrees or diplomas in technology, adult education or computers are all helpful for these roles. Employment as support staff often includes training, writing documentation, working on a help desk and troubleshooting. Communication and people skills are the most important tools required for this type of position.

Hardware support is a more technical skill, relying on specialized training in computer networking, hardware installation and modification. A degree or diploma in computers, hardware, computer networking or computer engineering is necessary. This type of role is very mechanical in nature, involving cables, servers and actual computer components

An information technology analyst needs excellent communication, project management, and trouble shooting skills. An education in technology, computer science or the sciences is great preparation for this type of employment. The role of an analyst is to bridge the gap between the user and the developer. They need to have a firm grasp on the business process, technical options and the methodologies of system development.

Information technology is a rapidly growing field, with huge changes in technology occurring all the time. Continuing information technology employment requires a commitment to continuing education and learning throughout your career. There are many opportunities to advance from an entry-level job to a professional position by simply expanding your knowledge base and working hard. A critical skill for information technology employment is an affinity for problem solving and taking initiative.